We are changing the encryption software for Trust devices as part of theGEN 2.1 upgrade. Any USB drive encrypted prior to GEN2.1 can still be used butif you forget the password, the data will be impossible to retrieve. Therefore, we strongly recommend you remove the encryption from the USB device. However, you must backup or move any files on the USB drive before removing the encryption.
See the guide for more information and how to check if you need to do anything: https://gatservicedesk.freshservice.com/support/solutions/articles/50000058820