Greenwood Academies IT
Explore How-To's and learn best practices from our knowledge base.
I can't access the internet, what can I do?
A new student has joined my class, how do I get them an account?
My laptop is really old and slow, can I have a new one?
My SIMS isn't working, is there any basic things I can try?
The name on my phone is wrong, how do I change it?
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Creating a Launchpad
Share a Launchpad
Creating a Tile
Removing a Tile
Accessing from a non-Trust Device
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Enabling Flash Player in Chrome
Clear Cache and Cookies
Remove Chrome Notifications popups
Accessing Site Tickets
PowerBi and Data Impact Staff Training
KiCreate Training for Admins
How to grant access to Dataimpact (KiLearning) and the Power BI workspace
Installing an application from the Software Center or Company Portal
Promethean IWB Troubleshooting
Smart Board Installation
Home Access - Can't login
Laptop Lid Power Settings
Office 365 Training Center
Adx Task Pane
Adding Application from Microsoft Store
Class Notebook / OneNote
Creating a Class Notebook in Teams
Transferring work across Class Notebooks
Setting up a new Class OneNote/Notebook via Teams
Creating and Sharing a Quiz
Using Microsoft Lens
Sharing files with One Drive
One Drive Troubleshooting
Adding a group to your One Drive
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Permissions on Microsoft Stream
Editing Microsoft Stream Videos
Set the proofing language
Windows 10 OS
Logging In Errors
Displaying on a projector or second screen