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Explore How-To's and learn best practices from our knowledge base.
General
FAQ
15
I can't access the internet, what can I do?
A new student has joined my class, how do I get them an account?
My laptop is really old and slow, can I have a new one?
My SIMS isn't working, is there any basic things I can try?
The name on my phone is wrong, how do I change it?
See all 15 articles
Applications
Airhead
7
Creating a Launchpad
Share a Launchpad
Creating a Tile
Removing a Tile
Accessing from a non-Trust Device
See all 7 articles
Chrome
3
Enabling Flash Player in Chrome
Clear Cache and Cookies
Remove Chrome Notifications popups
FreshService
1
Accessing Site Tickets
KitTrack
3
PowerBi and Data Impact Staff Training
KiCreate Training for Admins
How to grant access to Dataimpact (KiLearning) and the Power BI workspace
Software Center
1
Installing an application from the Software Center or Company Portal
Hardware
Desktop
0
Interactive Boards
2
Promethean IWB Troubleshooting
Smart Board Installation
Laptop
2
Home Access - Can't login
Laptop Lid Power Settings
Office 365
All Apps
3
Office 365 Training Center
Adx Task Pane
Adding Application from Microsoft Store
Class Notebook / OneNote
3
Creating a Class Notebook in Teams
Transferring work across Class Notebooks
Setting up a new Class OneNote/Notebook via Teams
Forms
1
Creating and Sharing a Quiz
Lens
1
Using Microsoft Lens
OneDrive
8
Not Syncing
Sharing files with One Drive
Sharing Permissions
One Drive Troubleshooting
Adding a group to your One Drive
See all 8 articles
Stream
2
Permissions on Microsoft Stream
Editing Microsoft Stream Videos
Word Application
1
Set the proofing language
Windows 10 OS
Login Issues
1
Logging In Errors
Graphics
2
Display settings
Displaying on a projector or second screen