Greenwood Academies IT

General

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FAQ 15

• I can't access the internet, what can I do?
• A new student has joined my class, how do I get them an account?
• My laptop is really old and slow, can I have a new one?
• My SIMS isn't working, is there any basic things I can try?
• The name on my phone is wrong, how do I change it?

See all 15 articles

Applications

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Airhead 7

• Creating a Launchpad
• Share a Launchpad
• Creating a Tile
• Removing a Tile
• Accessing from a non-Trust Device

See all 7 articles

Chrome 3

• Enabling Flash Player in Chrome
• Clear Cache and Cookies
• Remove Chrome Notifications popups

FreshService 1

• Accessing Site Tickets

KitTrack 3

• PowerBi and Data Impact Staff Training
• KiCreate Training for Admins
• How to grant access to Dataimpact (KiLearning) and the Power BI workspace

Software Center 1

• Installing an application from the Software Center or Company Portal

Hardware

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Desktop 0

Interactive Boards 2

• Promethean IWB Troubleshooting
• Smart Board Installation

Laptop 2

• Home Access - Can't login
• Laptop Lid Power Settings

Office 365

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All Apps 3

• Office 365 Training Center
• Adx Task Pane
• Adding Application from Microsoft Store

Class Notebook / OneNote 3

• Creating a Class Notebook in Teams
• Transferring work across Class Notebooks
• Setting up a new Class OneNote/Notebook via Teams

Forms 1

• Creating and Sharing a Quiz

Lens 1

• Using Microsoft Lens

OneDrive 8

• Not Syncing
• Sharing files with One Drive
• Sharing Permissions
• One Drive Troubleshooting
• Adding a group to your One Drive

See all 8 articles

Stream 2

• Permissions on Microsoft Stream
• Editing Microsoft Stream Videos

Word Application 1

• Set the proofing language

Windows 10 OS

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Login Issues 1

• Logging In Errors

Graphics 2

• Display settings
• Displaying on a projector or second screen